Shipping
Every order is prepared and shipped directly by our logistics partner. As soon as your parcel leaves, you get an email with your tracking number.
- Processing time: 1 to 3 business days.
- Delivery time: about 7 to 20 business days depending on the product and your country.
- Worldwide shipping, with tracking.
Rates
- Tracked standard shipping: $4.99 CAD, worldwide
- 🎁 FREE shipping on orders over $60 CAD
- Canada: express shipping available for $20 CAD
Customs duties may apply depending on your country.
🎄 For Christmas: order before December 1 to get your parcel in time. Carriers are very busy in December, so the earlier the better.
Returns and refunds
Did your item arrive broken, defective or different from your order? Email us within 30 days of delivery with your order number and a photo of the issue. We'll offer a replacement or a refund.
For any other question, use our Contact page.