FAQ

How long does shipping take?

Usually 7 to 20 business days after shipping. All the details are on our Shipping & returns page.

How do I track my order?

You get a tracking number by email as soon as your parcel ships.

Will I get my order before Christmas?

Order before December 1 to receive it in time. After that date, we can't guarantee delivery before December 25.

How do I choose my size?

Every pajama and costume page has a size guide. For costumes, choose by the person's height in centimeters. If in doubt, size up.

Is there a discount for matching family pajamas?

Yes! 10% off 3 pajamas and 15% off 4 or more, applied automatically in the cart.

Which payment methods do you accept?

Major credit and debit cards, Apple Pay, Google Pay and the other options shown at checkout. Payment is 100% secure.

My item arrived damaged, what should I do?

Email us within 30 days with a photo and your order number via our Contact page. We'll take care of you quickly.